At TreeBike, we make it a point of honor to offer you quality support, even after your purchase. Here's how we take care of you and your bike:
After-sales service
Having trouble with your TreeBike? Don't worry, we're here to help!
1. Contact us at info@treebike.eu and explain the problem. If necessary, add photos or videos to better illustrate the problem.
2. Don't forget to include your geographical coordinates, so that we can organize the best possible intervention.
3. A member of our team will take charge of your case within 24 hours, depending on the nature of the problem.
If a trip is necessary, we'll direct you to one of our authorized partners in your area.
Good to know : All parts of your TreeBike are guaranteed for 2 years, except in the event of improper use.
TreeBike benefits for businesses
Eco-friendly mobility: A sustainable alternative to traditional vehicles, ideal for reducing your carbon footprint.
Increased visibility: Use your TreeBike as a mobile marketing tool thanks to customized designs.
Flexibility and efficiency: Whether you're transporting goods or using your bike as a mobile point of sale, TreeBike is a versatile and practical solution.
Maintenance
If you have purchased your bike from one of our partners, please contact them directly to arrange an appointment.
If you have purchased directly from TreeBike, we will find the nearest partner for you.
Depending on location and availability, our team may also take care of maintenance directly.
With TreeBike, you're in safe hands, whether you need maintenance or repairs. Ride with peace of mind, we'll take care of the rest!
Contact
Contact us today to find out more and transform the way you work with TreeBike.